QUALITY ASSURANCE

At Smartrend, our clients' quality standards are non-negotiable. Unlike agents or trading companies, we take ownership of quality assurance to ensure that every product meets its benchmark, every step of the way.

Quality is step one in qualifying a factory. Smartrend uses only ISO-certified factories but we rely on our own quality assurance systems (inspectors and documentation) to attain the highest levels of production excellence. As well, to maintain integrity throughout the manufacturing process, we utilize third party laboratories for testing and analysis.

Planning for Success

At Smartrend, every product manufactured requires a Quality Control Plan. Before production begins, a comprehensive QC Plan is developed, consisting of documentation and visual aids to identify the critical inspection points to be checked before, during and after production.

Excellence Requires Diligence

Assuring that every product measures up to our clients’ quality standards is the responsibility of our own dedicated team of inspectors who all have backgrounds in engineering and are trained in ISO QM principles. Throughout the entire production process, our inspectors work to ensure that our client’s specifications are achieved.

Quality Assurance activities include:

  • First Article Sample Inspections
  • Initial Production Run Inspections
  • Mass Production Audits
  • Finished Goods Inspections
  • Pre-shipment Inspections
  • Container Loading Checks
  • Laboratory Analysis/Product Testing

Download sample inspection reports:

  • Process control plan
  • Dimensional inspection report
  • Critical characteristic visual aid
Modern Earth Web Design, Winnipeg, Manitoba, Canada